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30-Day Return Policy

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Paws Pooper Scoopers Pet supply store, your one stop shop for pet waste removal full service and DIY

Return Policy and FAQs


Return policy:

Paws Pooper Scoopers pet supply store offers a 30-day return policy for your convenience. If you are not satisfied with your purchase, you can return the item within 30 days of the original purchase date. However, there are a few conditions to keep in mind:

  1. Proof of purchase: Please ensure that you have the order number or tracking number. This is necessary for us to process the return.

  2. Item condition: The item must be in its original condition, unused, and in the original packaging. We cannot accept returns for items that have been used or damaged by your pet.

  3. Product-specific restrictions: Some products, such as perishable items, medications, or personalized items, may not be eligible for return due to safety or hygiene reasons. Please check with our staff or refer to the product description for any specific return restrictions.

  4. Refund method: Depending on your original payment method, we will provide a refund to the same method used for the purchase. Please note that it may take up to 10 business days for the refund to be processed and appear in your account.

  5. Return shipping: If the return is due to a change of mind or preference, the customer is responsible for the return shipping costs. However, if the return is due to a defective or incorrect item sent by us, we will cover the return shipping expenses.

Please feel free to reach out to our customer service team if you have any further questions or require assistance with a return. We are here to help you ensure a positive experience with Paws Pooper Scoopers pet supply shop.

Paws Pooper Scoopers Pet Supply Shop FAQs:

  1. What products does Paws Pooper Scooper offer? Paws Pooper Scooper specializes in pet waste management products such as pooper scoopers, waste bags, waste disposal systems, and other related accessories.

  2. How do I place an order? You can place an order through our website. Simply browse through our products, select the items you want, and follow the instructions to complete your purchase.

  3. What payment methods are accepted? We accept various payment methods, including credit cards (Visa, Mastercard, American Express), and debit cards. Online orders can be paid securely through our website's payment gateway.

  4. How soon will my order be shipped? We strive to process and ship orders as quickly as possible. Typically, orders are processed within 1-2 business days. Shipping times may vary depending on your location and the shipping method chosen during checkout.

  5. What if I need to return or exchange a product? We have a 30-day return policy. If you are not satisfied with your purchase, please refer to our return policy mentioned earlier for more details on how to initiate a return or exchange.

  6. Can I track my order? Yes, once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

  7. Do you offer international shipping? At the moment, we only offer shipping within the domestic United States. We do not provide international shipping services.

  8. Are there any discounts or loyalty programs available? We periodically offer discounts and promotions, which can be found on our website or through our newsletter. Additionally, we have a loyalty program that rewards frequent customers with exclusive benefits. Details about our loyalty program can be found on our website.

  9. How can I contact customer support? You can reach our customer support team by phone, email, or through the contact form on our website. Our dedicated team is available to assist you with any questions, concerns, or inquiries you may have.

Please don't hesitate to reach out if you have any further questions or need assistance. We appreciate your interest in Paws Pooper Scooper!

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